Terms of Service

Welcome to GrandRoyal Travel. By accessing or using our website booking.grandroyaltravel.com, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using GrandRoyal Travel ("we," "us," "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this age requirement.

2.2 Account Creation

Some features may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and current information

2.3 Prohibited Uses

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Impersonate any person or entity
• Harvest or collect user information
• Use automated systems (bots, scrapers) without permission

3. Booking Services

3.1 Third-Party Services

GrandRoyal Travel acts as a booking platform connecting you with airlines, hotels, and other travel service providers. We are not the seller or provider of the travel services. Your booking contract is with the third-party provider, not with us.

3.2 Accuracy of Information

We strive to provide accurate pricing, availability, and booking information. However:

• Prices are subject to change without notice
• Availability is not guaranteed until booking is confirmed
• We are not responsible for errors in third-party data
• Final prices may differ due to taxes, fees, or currency fluctuations

3.3 Payment

Payment processing is handled by our third-party payment partners and travel service providers. We do not store your complete payment card details. All transactions are subject to the terms and conditions of the respective payment processor and travel provider.

3.4 Cancellations and Refunds

Cancellation and refund policies are determined by the airline, hotel, or travel service provider. We recommend reviewing their specific policies before booking. GrandRoyal Travel does not process refunds directly but may assist you in contacting the service provider.

4. Intellectual Property

4.1 Our Content

All content on our website, including text, graphics, logos, images, software, and design, is the property of GrandRoyal Travel or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

5. User Content

5.1 Reviews and Feedback

If you submit reviews, comments, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content.

5.2 Content Standards

User-generated content must not:

• Contain offensive, defamatory, or inappropriate material
• Violate any third-party rights
• Promote illegal activities
• Include spam or promotional content

We reserve the right to remove any content that violates these standards.

6. Disclaimers

6.1 No Warranty

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted or error-free
• Information provided is complete or accurate
• Defects will be corrected
• Our website is free from viruses or harmful components

6.2 Third-Party Responsibility

We are not responsible for the actions, errors, omissions, or representations of third-party travel service providers, including airlines, hotels, and booking partners.

7. Limitation of Liability

To the fullest extent permitted by law:

• GrandRoyal Travel shall not be liable for any indirect, incidental, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for services through our platform
• We are not liable for losses resulting from travel disruptions, cancellations, or service provider failures
• We are not responsible for force majeure events (natural disasters, pandemics, political instability)

8. Indemnification

You agree to indemnify and hold harmless GrandRoyal Travel, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Your breach of applicable laws or regulations

9. Links to Third-Party Websites

Our website may contain links to third-party websites or services. We do not control or endorse these external sites and are not responsible for their content, privacy policies, or practices. Accessing third-party links is at your own risk.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, including if you violate these Terms of Service. Upon termination:

• Your right to use our services will immediately cease
• You must discontinue all use of our website
• Provisions that should survive termination will remain in effect

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation, if negotiations fail
• Binding arbitration or court proceedings in [Your Jurisdiction]

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

14. General Provisions

14.1 Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and GrandRoyal Travel.

14.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer these terms or your account without our written consent. We may assign these terms at our discretion.

15. Contact Information

If you have questions about these Terms of Service, please contact us: